Area Maintenance Manager – Southeast Region

Dallas Office
·
Dallas, Texas

AREA MAINTENANCE MANAGER | WINDSOR 

One of the most successful private companies in the multifamily industry is seeking an Area Maintenance Manager (AMM) for the Southeast Region. The successful candidate will oversee a group of 15 Class A and B+ properties in the Dallas area.

The company is a fully vertically integrated developer, owner, and manager of 150 class A and B+ rental communities in major markets across 16 states, with total portfolio of approximately 43,000 units. The company has an active development and acquisition pipeline.

DESCRIPTION:
Maintain a high level of quality and efficiency of all aspects of the maintenance operation within the assigned group of properties, including personnel, budgeting, planning and scheduling, inspecting, technical assistance, monitoring, reporting, purchasing, and other tasks to achieve market objectives for the region.

RESPONSIBILITIES:

Safety

  • Act as safety ambassador and promote a strong safety culture throughout the region
  • Lead and participate in regular safety education meetings, regionally or at property level
  • Monitor the compliance of safe work practices and use of PPE in the field – use positive reinforcement to correct behavior
  • Activate and coordinate emergency response teams in the event of natural disasters
  • Holds minimum of OSHA 10 certification, or obtain within 90 days of hire
Technical Skills
  • Understand and be able to use and interpret construction drawings, including architectural and mechanical, and construction manuals
  • Identify building defects, and propose suitable solutions, and approximation of costs
  • Contribute to the successful completion of CapEx projects
  • Supervise implementation of routine and special projects by site teams
  • Experience with Yardi or other core property management software - able to create reports and analyze property performance metrics related to work order completion, turnover, and preventive maintenance.
  • Ensure implementation of preventive maintenance (PM) program to ensure that all building systems, elements, and components are maintained and serviced according to industry standards and manufacturer requirements
  • Effectively inspect properties and ensure that curb appeal, cleaning, and general maintenance is being performed according to company policies and procedures
  • Provide technical assistance on maintenance-related items
  • Assist with various groups on asset acquisition and disposition
  • Be a really good problem solver and creative thinker, find solutions and take initiative
Procurement and Contracting
  • Work in conjunction with the Procurement team to optimize negotiated relationships; ensure that site teams comply with procurement policies and procedures
Communication
  • Be able to concisely describe problematic physical conditions to non-technical team members
  • Be able to speak on an equal technical level with contractors and design professionals when discussing existing conditions and proposed designs or solutions
  • Communicate professionally and respectfully with all company associates, both in writing and conversation
  • Communicate openly and frequently with key stakeholders to keep them apprised of portfolio status
Supervisory & Team Building
  • Create and maintain an inclusive working environment; demonstrate and embody trust and respect, lead by example
  • Help manage team of Service Managers (dotted line reporting), who supervise a maintenance staff at each property
  • Be effective at scheduling associates and contract service providers to optimize use of time and skillset, including establishing and reviewing block schedules
  • Coach and mentor Service Managers, provide support on technical issues, and help them develop professionally and personally
  • Encourage participation in ongoing education, and industry seminars and conferences
  • The AMM is part of broader team of peers and will be expected to present ideas during formal and informal ‘best practice’ planning sessions focused on improving operational efficiency
  • Support Vice President of Engineering with implementation of company maintenance initiatives

Financial
  • Participate in the annual budget process, including costs for MRO and 7-year projection of capital needs
  • Perform quarterly review of expenses related to maintenance, capital projects, and third-party contracted services; update plans and projections accordingly
  • Be accountable for property performance

REQUIREMENTS:
Minimum of 7 years related experience in multi-family maintenance with progression from site to multi-site and regional/area management. Candidate will demonstrate completion of industry training courses. Education from technical/vocational college is an advantage but not required.

Drug testing and background checks are an employment requirement. These are required steps in the hiring process. Our company considers a range of factors including education and experience when determining base compensation.

Compensation range depending on experience and education: $110,000 - $120,000 with a 20% bonus.

This position is also eligible for bonus and benefits. For more information, visit: Benefits

GID is an Equal Opportunity Employer