Regional Maintenance Manager – Washington & Oregon

Seattle, Washington

Regional Maintenance Manager | WASHINGTON & OREGON

One of the most successful private companies in the multifamily industry is seeking a Regional Maintenance Manager (RMM) for the West Region. The successful candidate will oversee a group of 9 Class A properties located in the Seattle area, and 2 properties in Portland. 

The company is a fully vertically integrated developer, owner and manager of Class A and B rental communities in major markets across 16 states, with a total portfolio of approximately 44,000 units. The company has an active development and acquisition pipeline.


  • 20% annual bonus potential
  • Annual vacation, and personal time, including:
  • 10 vacation days, 6 sick days, 3 floating days, and 9 paid holidays
  • Bi-annual regional sales, service, and performance awards
  • Cellphone stipend, annual shoe allowance, and tuition assistance

This position is also eligible for bonus and benefits. For more information, visit: Benefits!

Compensation range: $118,000 - $125,000.

Our company considers a range of factors including education and experience when determining base compensation.

Your Skills:

  • Act as safety ambassador and promote a strong safety culture throughout the region
  • Lead and participate in regular safety education meetings, regionally or at property level
  • Monitor the compliance of safe work practices and use of PPE in the field – use positive reinforcement to correct behavior
  • Assist the SVP, Engineering in developing site specific emergency evacuation plans in coordination with local authorities
  • Activate and coordinate emergency response teams in the event of natural disasters
  • Holds minimum of OSHA 10 certification, or obtain within 90 days of hire
  • Perform other duties, responsibilities and special projects as required

Technical Skills

  • Understand and be able to use and interpret construction drawings, including architectural and mechanical, and construction manuals
  • Identify building defects, and propose suitable solutions, and approximation of costs
  • Create scopes of work for CapEx projects, manage competitive bidding process, identify most suitable contractor, and manage project through successful completion
  • Supervise implementation of routine and special projects by site teams
  • Experience with Yardi or other core property management software - able to create reports and analyze property performance metrics related to work order completion, turnover, and preventive maintenance.
  • Experience with Microsoft BI – be able to understand data presented and formulate into actional items
  • Ensure implementation of preventive maintenance (PM) program to ensure that all building systems, elements and components are maintained and serviced according to industry standards and manufacturer requirements
  • Inspect properties and ensure that cleaning, grounds keeping, inventory control, and general maintenance is being performed according to company policies and procedures
  • Provide technical assistance on maintenance-related items
  • Assist with various groups on asset acquisition and disposition
  • Be a really good problem solver and creative thinker

Procurement and Contracting

  • Work in conjunction with the Procurement department to optimize negotiated relationships; ensure that site teams comply to greatest extent possible
  • Assist in negotiation of outside vendor contracts for region, such as cleaning, landscaping, painting, flooring – monitor quality of services and correct work quality of vendors where needed


  • Be able to concisely describe problematic physical conditions to non-technical team members
  • Be able to speak on an equal technical level with contractors and design professionals when discussing existing conditions and proposed designs or solutions
  • Communicate professionally and respectfully with all company associates, both in writing and conversation
  • Communicate frequently with VP Engineering, Regional SVP, and Divisional Managers to keep them apprised of portfolio status

Supervisory & Team Building

  • Manage team of Service Managers, who supervise a maintenance staff at each property
  • Coach and mentor Service Managers, provide support on technical issues, and help them develop professionally and personally
  • Encourage participation in ongoing education, and industry seminars and conferences
  • The RMM is part of broader team of peers and will be expected to present ideas during formal and informal ‘best practice’ planning sessions focused on improving operational efficiency
  • Support Senior Vice President of Engineering with implementation of company maintenance initiatives


  • Participates in the annual budget process, including costs for MRO and 7-year projection of capital needs
  • Perform quarterly review of expenses related to maintenance, capital projects, and third-party contracted services; update plans and projections accordingly


  • Local travel required within Seattle, Portland and surrounding area; candidates must be able to drive between properties Travel to properties based on specific needs/projects underway and as part of normal rotation to inspect/observe conditions and thoroughness/quality of operations


  • Minimum of 7 years related experience in multi-family maintenance with progression from site to multi-site and regional/area responsibility. Candidate will demonstrate completion of industry training courses. Education from technical/vocational college is an advantage but not required.
Other Requirements: 
  • Valid driver's license
  • Access to reliable transportation
  • Available to be part of rotating on-call schedule for after hours and weekend emergency response

Our Commitment to You - our greatest asset:

Windsor is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our employees well, honoring their achievements, and promoting from within. The people who work here are outgoing, caring, and proud of what they do. If you’re someone who welcomes responsibility and enjoys getting involved, you’ll fit right in!

Drug testing and background checks are an employment requirement. Upon submission of your application, you will be invited to complete the E-skills Maintenance Assessment. These are required steps in the hiring process. 

Windsor Property Management Co. is an Equal Opportunity Employer