Apartment Maintenance Technician II – Windsor Village at Waltham

Windsor Village at Walthm
Waltham, Massachusetts

Service Technician II | WINDSOR VILLAGE AT WALTHAM - Waltham, MA

Seeking a skilled apartment maintenance tech. Must have experience with HVAC, appliance repair, plumbing and electrical knowledge.  Must participate in the on-call rotation for after hours emergencies.
Position pays-$23-$25/hr Plus Quarterly Bonus.

Benefits Summary:

  • 40% off housing discount at any Windsor Community
  • Competitive salary, plus quarterly performance bonuses
  • Monthly customer service awards
  • Bi-annual regional sales, service, and performance awards
  • Company matched 401(k)
  • Vacation and personal time that includes 10 vacation days, 6 sick days, and 2 personal days per year plus 9 paid holidays
  • Comprehensive medical, dental, and vision insurance
  • Connectivity reimbursement
  • Annual shoe allowance
  • Tuition Assistance

Your Skills:

  • Minimum 2+ years of multifamily residential, commercial or hotel maintenance
  • Knowledge of safe work practices and proper use of PPE (Personal Protective Equipment)
  • Intermediate competency with the following: HVAC (split systems, heat pumps and PTACs), plumbing (water heaters, drain clearing, fixture replacement), electrical, appliance repair, painting, and carpentry 
  • Exceptional customer service 
  • Familiarity with building systems including fire sprinkler, fire alarm, and central mechanical/HVAC systems
  • Solid understanding of general building maintenance, including work order management and scheduling unit turnover
  • Ability to take direction from a supervisor and work independently through task completion  
  • Basic computer skills, including ability to use smart phone and tablet
  • Understanding of property management software and key management systems
  • Advanced use of hand tools and basic power tool knowledge 
  • Effective troubleshooting and problem solving
  • Experience working with vendors, contractors, and suppliers
  • Attention to detail and consistently doing the job right the first time  
  • Intermediate knowledge utilizing hand and power tools


  • EPA Type II preferred or ability to become certified within 90 days of start date
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date

Essential Duties:

  • Work safely and use proper PPE (Personal Protective Equipment) 
  • Provide exceptional customer service to teammates and residents 
  • Support the company’s values and culture  
  • Communicate in a timely and effective manner  
  • Maintain property curb appeal to the Windsor Standard
  • Complete emergency and routine work orders, and apartment make-ready tasks    
  • Determine type and location of equipment using blueprints, drawing/plans, and technical specifications
  • Repair or replace floors, ceilings, walls, siding, roofing, doors, door hardware, windows, screens, and other general building items
  • Apply knowledge of use and care of hand and power tools and equipment
  • Troubleshoot, diagnose, repair, and replace the following: HVAC (split systems, heat pumps and PTACs), plumbing (including water heaters), electrical, and appliances
  • Work may include accessing flat or low slope roofs and use of ladders
  • Interact with contractors, vendors, and suppliers
  • Utilize computer, smart phone, and tablet
  • Maintain accurate records of daily mechanical rounds
  • Observe and comply with company’s sustainability initiatives and culture
  • Conduct preventative maintenance within units, common areas and mechanical rooms
  • Maintain pools/spas/fountains, chemicals, logs, and safety equipment (community specific)

Other requirements:

  • Valid driver's license
  • Access to reliable transportation
  • Available to work a flexible schedule, potentially weekends depending on community specifics
  • Available to be part of rotating on-call schedule for after hours and weekend emergency response
  • Provide and maintain quality hand tools and power drill 

Compensation range: $23 - $25 per hour.

Our company considers a range of factors including education and experience when determining base compensation.
This position is also eligible for bonus and benefits. For more information, visit: