Apartment Maintenance Technician II – Windsor Village at Waltham

Service Technician II | WINDSOR VILLAGE AT WALTHAM - Waltham, MA

Seeking a skilled apartment maintenance tech. Must have experience with HVAC, appliance repair, plumbing and electrical knowledge.  Must participate in the on-call rotation for after hours emergencies.
Position pays-$23-$25/hr Plus Quarterly Bonus.

Benefits Summary:

• 40% off housing discount at any Windsor Community
• Competitive salary, plus quarterly performance bonuses
• Monthly customer service awards
• Bi-annual regional sales, service, and performance awards
• Company matched 401(k)
• Vacation and personal time that includes 10 vacation days, 6 sick days, and 2 personal days per year plus 9 paid holidays
• Comprehensive medical, dental, and vision insurance
• Connectivity reimbursement
• Annual shoe allowance
• Tuition Assistance

Your Skills:

• Minimum 2+ years of multifamily residential, commercial or hotel maintenance
• Knowledge of safe work practices and proper use of PPE (Personal Protective Equipment)
• Intermediate competency with the following: HVAC (split systems, heat pumps and PTACs), plumbing (water heaters, drain clearing, fixture replacement), electrical, appliance repair, painting, and carpentry 
• Exceptional customer service 
• Familiarity with building systems including fire sprinkler, fire alarm, and central mechanical/HVAC systems
• Solid understanding of general building maintenance, including work order management and scheduling unit turnover
• Ability to take direction from a supervisor and work independently through task completion  
• Basic computer skills, including ability to use smart phone and tablet
• Understanding of property management software and key management systems
• Advanced use of hand tools and basic power tool knowledge 
• Effective troubleshooting and problem solving
• Experience working with vendors, contractors, and suppliers
• Attention to detail and consistently doing the job right the first time  
• Intermediate knowledge utilizing hand and power tools

Certifications:

• EPA Type II preferred or ability to become certified within 90 days of start date
• CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date

Essential Duties:

• Work safely and use proper PPE (Personal Protective Equipment) 
• Provide exceptional customer service to teammates and residents 
• Support the company’s values and culture  
• Communicate in a timely and effective manner  
• Maintain property curb appeal to the Windsor Standard
• Complete emergency and routine work orders, and apartment make-ready tasks    
• Determine type and location of equipment using blueprints, drawing/plans, and technical specifications
• Repair or replace floors, ceilings, walls, siding, roofing, doors, door hardware, windows, screens, and other general building items
• Apply knowledge of use and care of hand and power tools and equipment
• Troubleshoot, diagnose, repair, and replace the following: HVAC (split systems, heat pumps and PTACs), plumbing (including water heaters), electrical, and appliances
• Work may include accessing flat or low slope roofs and use of ladders
• Interact with contractors, vendors, and suppliers
• Utilize computer, smart phone, and tablet
• Maintain accurate records of daily mechanical rounds
• Observe and comply with company’s sustainability initiatives and culture
• Conduct preventative maintenance within units, common areas and mechanical rooms
• Maintain pools/spas/fountains, chemicals, logs, and safety equipment (community specific)

Other requirements:

• Valid driver's license
• Access to reliable transportation
• Available to work a flexible schedule, potentially weekends depending on community specifics
• Available to be part of rotating on-call schedule for after hours and weekend emergency response
• Provide and maintain quality hand tools and power drill 

Compensation range: $23 - $25 per hour.

Our company considers a range of factors including education and experience when determining base compensation.
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This position is also eligible for bonus and benefits. For more information, visit: Benefits!