Consumer Product Manager

• Management of key marketing and sales systems including self-guided tour app, leasing AI technology, video communications platform, CRM marketing features, and other products that support marketing efforts.
• Build operational knowledge to ensure that products are addressing the needs and stated goals of the department and company.
• Collaborate with Marketing, Sales, Operations to define the overall vision and strategy for identified marketing programs.
• Ability to work cross functionally with Strategic Operations, IT, and other internal stakeholders on product development and delivery.
• Work with partners to further Windsor business goals to enhancement requests and roadmaps.
• Broker smooth collaboration and integration between our key marketing partners and systems.
• Develop necessary KPIs and monitoring, job aids/training documentation and SOP/polices that support each product.
• Conduct regular meetings with vendor partners and internal teams to align on priorities and progress.
• Work with Strategic Analytics team to identify consumer trends and friction points and adjust product implementation and use practices accordingly. 
• Build strong communication plan alerting users to product changes, releases, and bugs.
• Maintain dashboards to align internal and partner teams on priorities and status.
• Participate and/or lead pilots as necessary. 
• Continues to learn, stays current on latest technologies and trends.
• Other responsibilities as assigned.

• Bachelor’s degree; and three to five years’ experience in product management, preferably within multifamily or real estate sectors; or equivalent combination of education and experience. 
• Strong leadership skills with the ability to inspire and motivate cross-functional teams and partners.
• Excellent project management skills, with the ability to manage multiple priorities and deadlines.
• Excellent communication and presentation skills. 
• Excellent organizational and time management skills. 
• Proficiency in marketing software and tools, including AI, CRM systems, marketing automation platforms, and analytics tools.
• Working knowledge of Excel. 
• AI enablement experience a plus.
• Working knowledge of SmartSheet a plus.
• Working knowledge of Microsoft Teams and SharePoint platforms a plus. 
• Working knowledge of project management software such as Monday.com, Basecamp, Smartsheet, Asana, Quip or Microsoft Planner a plus. 
• Experience in voice of customer analysis and consumer insights a plus.
• Working knowledge of multifamily operational platforms like Funnel, Realync, EliseAI, Tour24 a plus.
• Exceptional attention to detail, with the ability to both strategize at a high level and dive into technical details as needed.
• Critical thinker with strong problem-solving skills and excellent written and verbal communication style.
• Must be eligible to work in the U.S.

COMPENSATION:

• Our company considers a range of factors including education and experience when determining base compensation.
• Compensation range: $95,000 - $115,000 + 15% year-end bonus.

BENEFITS:

• This position is also eligible for bonus and benefits. For more information, visit: Benefits!
  • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days.