The Kind of Service You’ll Never Forget

We know you’re unique. That’s why our service team goes out of their way to meet your personal needs. And it shows—our residents’ reviews and feedback have named our service team #1 again and again. Their dedication, kindness, and enthusiasm are one-of-a-kind, making your every experience memorable.

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Quick, Mobile Service

Our service teams are fast. Submit your request and they receive real-time updates, allowing them to respond quickly and provide updates as they are happening. They’re always in the know, even when they’re on the go.

library at apartment community

Green & Clean

We’re dedicated to maintaining healthy and clean homes for both our residents—and the larger community. That’s why we use Certified Green Zero VOC cleaning and paint products and make energy efficient choices by installing LED lights and Watersense appliances.

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Self-Service Options

While our teams are always here to help, we also understand sometimes you want to do things on your own time. For simple requests—like replacing a lightbulb—we’ll drop off the parts and let you take care of the rest. Or, one of our experienced techs can walk you through the steps over the phone or a live video chat.

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Resident Portal

Need assistance?  Log into the resident portal to easily make online payments, contact management, submit service requests, reserve amenity spaces, renew your lease, learn about community events and more!

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We Take Care (of You!)

Earn Points on Rent

Bilt Rewards is a free loyalty program that lets you earn points on rent.  Points can then be redeemed for categories like travel or lifestyle and can even be used towards rent payments or even a down payment on a home.

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Windsor at Dogpatch apartment stairs

Stay With Us

Whether you need more room, or less, or moving to a new state or down the road, Windsor has you covered. Our Stay With Us program comes with easy transfers, waived moving fees, and a dedicated team ready to assist with logistics.

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Renters Insurance

Protect yourself and the things you care about. Take advantage of guaranteed acceptance, instant quotes, and customized coverage. With Assurant’s Point of Lease Program, you can complete the process in just a few easy steps.

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Everyday Exceptional

Life at a Windsor Community comes with so much more than an amazing apartment. What makes our communities so special are all the little ways each one makes you feel at ease. From our friendly teams to all of our convenient amenities and services, here are a few of the extras you might expect to find.

dog bath

Pet Perks

  • Pet Sitting & Walking Services
  • Grooming Services & Pet Spas
  • Bark Parks and Pet Runs
  • Yappy Hours
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First Class Service

  • Concierge Services
  • Valet Parking
  • Dry Cleaning Services
  • Valet Trash Pickup
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Convenient Extras

  • Package Lockers & Refrigerated Storage
  • Healthy Vending Machines
  • Onsite Retail / Convenience Stores
  • Onsite ATMs
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Tech Savvy

  • Smart Home Technology
  • Coworking Spaces, Micro Offices & Conference Rooms
  • Tech & Business Centers
  • Complimentary Wifi in Amenity Areas
exercise bike

Healthy Living

  • 100% Non-Smoking Communities
  • Personal Training & On Demand Fitness Classes
  • Bike (or Ski) Rentals, Storage & Repair Stations
  • Massage Services
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Community Perks

  • Retailer Discount Programs
  • Referral Bonuses
  • Community Events
  • Virtual Community Boards

Please check with your community about which services and amenities they offer.